Privacy Policy

1. Introduction

Three Pillars LLC dba Mr. Sudsy Car Wash ("we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit the website kentcarwash.com and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Analytics & Tracking Technologies

To better understand how users interact with our website and to improve our digital services, we utilize standard industry analytics tools. Specifically, we use:

• Matomo Analytics: A privacy-focused web analytics platform. We use Matomo to track basic page views, browser types, and general user behavior. We configure Matomo to prioritize your privacy and minimize intrusive tracking.
• Google Analytics 4 (GA4): We utilize GA4 to aggregate anonymous traffic data. GA4 operates without logging or storing individual IP addresses, ensuring that your specific geographic location remains anonymized by default.
• Google Search Console: We use GSC to monitor how our site appears in Google Search results. This tool tracks broad, anonymized search query data and does not track individual user behavior on our site.

You can opt-out of Google Analytics tracking entirely by installing the Google Analytics Opt-out Browser Add-on. Most modern web browsers also allow you to enable a "Do Not Track" signal, which our systems respect.

3. Information You Provide to Us

We only collect personally identifiable information (such as your name, business name, phone number, and email address) when you voluntarily submit it to us. This typically occurs when you fill out a contact form to inquire about Commercial Fleet Accounts or general support. We use this information solely for the purpose of responding to your inquiry and managing your business account.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic, aggregated demographic information not linked to any personal identification information regarding visitors and users with our trusted affiliates and advertisers for the purposes outlined above (e.g., website traffic analytics). We will only disclose personal data if required to do so by law or subpoena.